Privacy Policy
Your trust matters. This policy explains what we collect, why, and the control you have over your information.
What we collect
We collect information you provide and information gathered automatically:
- Details you give us — name, email, shipping and billing address, and phone number when you place an order.
- Payment information — processed securely by our payment providers. We never see or store full card numbers.
- Usage data — pages visited, device and browser type, and similar analytics collected via cookies.
How we use your information
We use your information to:
- Process, fulfil and deliver your orders
- Send order confirmations, shipping updates and service messages
- Provide customer support and honour our guarantee
- Send marketing emails (only if you opt in — unsubscribe anytime)
- Improve our products, website and service
- Prevent fraud and meet legal obligations
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. To exercise any of these, email info@allurewellness.co and we'll respond within the timeframe required by law.
Data security & retention
We use SSL encryption and reputable providers to protect your data, and retain it only as long as needed to provide our service and meet legal, tax and accounting requirements.
Contact
Questions about your privacy? Email info@allurewellness.co.